Electric vehicle manufacturer Tesla employs full-time remote support staff with other duties to deal with complaints people send to Elon Musk.
Resolving or redirecting complaints and issues in the work responsibilities of Tesla support professionals and addressing social media issues sent to the CEO through critical thinking.
The company dropped out of the PR sector last year, and support professionals are now at the forefront and face of the Tesla brand, according to the work list, the Arab technology news portal.
Elon Musk is generally the target of disgruntled customers on social media sites, as Tesla canceled its PR department last year looking for someone to thwart attacks against the CEO.
Job Description: Tesla Support Specialists handle a wide range of complaints and issues while delivering world-class customer service.
Requirements and qualifications include experience working in a call center, the ability to think outside the box and the ability to work in a team.
Tesla is widely known for its lack of quality control over its vehicles and customer service.
The millionaire with a long history of answering complaints and customer questions on Twitter is sometimes vulnerable to it.
Musk has 42.6 million Twitter followers and shares at least one tweet a day about upcoming SpaceX introductions and new Tesla technology.
The new employee for job responsibilities must provide customer service and solution centered on the best people and maintain ongoing customer concerns and pursue them until the problem is resolved.
While CEOs are somewhat interested in resolving consumer concerns, there is a proven track record in saying things that should not be said on Twitter.
Many owners struggle to resolve specific issues without posting Tesla on social media sites.
Tesla is difficult to communicate with customer service because it focused on connections that go through its mobile app.
The carmaker has made efforts to improve new features such as the launch extension feature of its website, but people have had mixed results with it.